Following through with plans, especially ones that were made and agreed to, is one of the keys to a successful life.
An excerpt from an actual conversation:
“Hi, this is Augie. Just checking in and confirming that we are meeting tomorrow for lunch.” The other end of the line was silent. He finally spoke up.
“Hey, sorry man, I was going to call you. I’m not going to make it. I had something come up.” We small talked for a few minutes and then hung up. So what happened? It could be that my young mentee has something important he has to take care of, but the mostly likely scenario is he forgot about plans and has something else that interests him more.
The issue isn’t that he isn’t going to meet with me. The issue is not following through, not understanding the hidden rules of successful society. He doesn’t understand that you write down your appointments and you control them. You let people know of a conflict ahead of time. Professionalism isn’t learned at college or in the work force. These skills are enhanced in those places. We learn to be professional by first being responsible.